You Don’t Need a Camera. You Need to Show Up

Here’s something I’ve heard from so many of my 40-something clients (especially my accountants, lawyers, and consultants) more times than I can count: “I’m just not comfortable on camera.” And I get it. But here’s what I want to say back: I’m not asking you to be on camera. I’m asking you to contribute.

There’s a difference. And it matters more than you might think.

Last month, I wrote about why staying invisible online is a commercial choice, not a neutral one — and why even the busiest firm principal is handing ground to louder, less qualified voices who have simply decided to show up. This week I want to make it practical, because the “too busy” and “not on camera” objections have gotten tangled up together, and that conflation is getting in the way of something genuinely useful.

Here’s where I keep landing when I work through this with clients — accounting firms, consultants, professional services businesses of all kinds. Their expertise hasn’t changed. Where clients find it has.

That’s not a social media problem. It’s a search and trust problem. And understanding the difference changes what you actually need to do about it.

Visible Doesn’t Mean Performing

The mental image most professionals have of “being on social media” is a lot. Ring light. Script. Fifteen takes. Someone in the corner filming. Maybe a trending sound, which somehow makes the whole thing feel worse.

That version of visibility does exist. It’s just not the only one, and for most professional services principals, it’s not the right one anyway.

What actually builds credibility in your sector is something much simpler: a strong opinion stated plainly. (God, I wish some of our current crop of politicians could latch onto that!) A contrarian take on something your industry has been getting wrong for years. A hard-won observation from decades of client work, stated in three sentences. None of these requires a camera. They require honesty and about ten minutes on a Tuesday.

I understand the busy part. But is it hard to comment on the news of the day, or to share an insight once a week that you know the businesses you work with need to hear? Even if you share a list of ideas with your marketing team and they craft the posts for you , not a dance or cheesy office pose in sight,  just solid, useful intel?

What to Post When You Think You Have Nothing to Post

Let me be specific, because “just post more content” is advice that helps no one, especially a busy professional deep in delivery, like you. 

  1. Contrarian takes on your industry

Every sector has its myths — the advice that gets repeated at every conference, in every report, that sounds right but produces bad outcomes for clients. You know exactly which ones I mean. Write that down. Post it. “Most strategy work fails at implementation, not ideation. But consultants keep getting paid for the strategy part — and then get hired again to find out why nothing changed.” That’s a contrarian take. It’s also just true.

A contrarian take doesn’t mean being difficult. It means having the confidence to say what your experience actually tells you, not what the industry association’s position paper says.

  1. Hard-won realities from client work

You don’t need to name names. “I’ve seen this pattern three times in the past year” is enough. The conversation that saved a client significant money. The question you get asked at every intake meeting that tells you the client has already made a decision they don’t realise they’ve made. Anonymised, kept short, specific enough to land, this is real, contextual, valuable content. It’s also proof that you know what you’re doing, which no logo or sponsorship can provide.

  1. Strong opinions on where your sector is heading

You’ve got a view. A genuine one. Not the one from the industry body, your actual read on where things are moving and what that means for clients. AI is changing almost every professional services sector right now, and the principals who are naming what they see will be taken seriously as the people to call when clients need to make sense of it. The ones who stay quiet are not being prudent. They’re leaving the commentary to someone else.

  1. The answer to the question you’re always asked

You know the one. The thing clients ask before they formally engage. The thing people ask at events. The thing your team answers twenty times a week on your behalf. Write a good answer. Post it. Then post it again six months later, because the people who needed it in January weren’t in your audience yet.

Why Ranking in Search Is No Longer Enough

Before we get into the authority argument, there’s a more immediate reason to understand what’s happening with search.

68% of Google searches now end without a click. When an AI Overview appears on the results page, that zero-click rate jumps to 83%. Only 276 out of every 1,000 searches still reach an actual website. (Source: SparkToro / Similarweb, 2026.)

In practice, that means a prospective client can get a full answer on succession planning, structuring, or financial advice without ever visiting your website or seeing your firm’s name, unless your content is what the AI is drawing from. Ranking well in search used to be enough. Now, being the cited source is what matters.

AI doesn’t surface generic firm content. It surfaces named expertise. Specific, well-structured answers attached to a real person with real credentials. Which is exactly what a principal posting from genuine experience provides and exactly what a company page with polished but impersonal copy does not.

The firms that understand this are building their content strategy around it. The ones that don’t are handing the “trusted source” position to someone else, quite possibly someone with less experience and a stronger opinion.

What a LinkedIn Company Page Can’t Do That a Principal Can

When a principal is visible, genuinely, consistently visible, with a point of view that reflects real expertise,  it does something a company page simply cannot replicate.

It signals to clients and prospective clients what kind of thinking they’re paying for.

It sets a standard for the whole firm. If the senior partner is willing to stake a public position on something, it says something about the culture of the place. It creates gravitational pull for the right clients and filters out the wrong ones. And it’s specific to a person and their actual experience,  which is the one thing a competitor can’t buy.

A sponsorship can be purchased by anyone with the budget. A well-designed website can be knocked off by a budget agency in a fortnight. But the sum total of your actual experience, stated in your actual voice, accumulates over time in a way that almost nothing else does. It compounds.

Start Here

If the blank page is still the blocker, try this. Open a note on your phone and answer one question: “What do I wish my clients understood before they walked in the door?” Write down whatever comes out. Don’t edit it yet.

That’s your first post. Or the brief for one. Share that note with your marketing team ( or your AI assistant) and watch how they can turn it into something polished without you having to be in front of a camera, or even at your desk for long.

Your expertise hasn’t changed. Where clients find it has. That’s the whole argument, really. And it starts with showing up, not performing, not producing, not committing to a content calendar that collapses by week three. Just contributing, in the formats that cost almost nothing and compound over time.

 

If this piece has you thinking about what your digital presence is actually doing for you, the Digital Compass Ebook maps out the four parts of the ecosystem — web, social, content and search — so you can see where the gaps are. Grab it [here].

Prefer a conversation? Book a call and let’s look at it together.

Author

Leanne O'Sullivan

Leanne O'Sullivan

Digital Sherpa & CEO
Leanne O’Sullivan, GAICD, is the Director of Adventure Digital, a full-stack digital marketing consultancy in Wollongong  (and across Australia) working with professional services firms across legal, accounting, financial planning, transport, agriculture and NFPs to build digital ecosystems that actually contribute to pipeline

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